I’m fortunate to have the opportunity to travel all over the country and examine different hospitals’ workflow and challenges first-hand. From small community hospitals to large, multi-state IDNs, I have a 35,000 foot view of common workflows and issues. That’s because I work for a vendor. The clients I service aren’t so lucky. “Running lean” is the common theme of this decade. Every employee is doing the work of two or more people in the same 40, 50, 60 hour work week. Finding a half-hour to complete some actual research on new solutions in healthcare is a rare luxury. There are too many budget cuts, server failures, reimbursement changes, Meaningful Use attestations, software upgrades and then bugs and then patches, and oh yeah, that teeny little task of saving lives.
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